Q | What is a coaster?
A coaster, drink coaster, beverage coaster, or beermat is an item used to rest drinks upon. Coasters protect the surface of a table or any other surface where the user might place a drink.
Q | How do I order?
Simply select any of our coaster designs from the collection menus or search by club name. Select the kit year and whether you would like the home/away or third kit variant from that year. You can then enter your personalisation details via the input boxes on each product page. Name, number fields are what will appear on your coaster, so please double check any spelling before proceeding to checkout.
If these fields are NOT filled in we will try and contact you through the email address used during the checkout process. If we haven't received a reply within 48 hours we will print a popular player name/number by default. By submitting your order you will agree to the above.
Q | Do you ship worldwide?
We do! We currently have two options for international delivery at checkout. International Standard and International tracked & signed, both provided by Royal Mail.
Q | How will I know when my order has been sent?
As soon as your order is despatched, you'll be sent an email just to confirm that it's on its way (remember to check your spam/junk folder if you've not ordered from us before).
Q | When will I receive my order?
All of our products are made to order and on average items are dispatched within 48-72 hours, but during busy periods this may differ. We will always do our best to forewarn our customers if we are experiencing delays. Once your item has been dispatched you will need to refer to the Royal Mail delivery estimates above.
Q | My order hasn't arrived, what should I do?
We're sorry to hear you haven't received your order. Using Royal Mail's standard shipping methods, if your product hasn't arrived within 10-14 working days we will be able to take action and dispute the case with Royal Mail. If you selected any form of tracked delivery and your parcel hasn't arrived within its estimated timescale or your unable to track your item please get in touch at firstname.lastname@example.org